Return Materials Authorization Form

RMA Department

Fax: (403) 526-1492
Email: rma@mbsiwav.com

RMA Procedure

If your product has an active hardware warranty, it’s eligible for an RMA under the terms and conditions outlined by the product manufacturer. In order to obtain an RMA, you must submit an RMA request and return this completed form to MBSI WAV for processing. Once an RMA request has been submitted and approved, please return the defective product(s) prepaid to MBSI WAV.

Note: Please use original packing materials whenever possible for product returns. Any damage in shipping as a result of poor packaging will void your active hardware warranty. Packages that are not marked with the issued RMA Number will be refused.

Returns

MBSI WAV
Attn: [RMA Number]
578-18th Street SW
Medicine Hat, Alberta, Canada
T1A 8A7

Customer Information

Customer # *

Business Name *

Contact Name *

Street Address

Town/City

Email Address *

Phone Number *

Postal Code

Fax Number

Product Information

Product Request # 1

Product / Part # *

Serial # (MSN) *

Mac Address (ESN) *

Invoice # (providing # will streamline the RMA process)

Purchase Date

Fault / Description *

ADD

REMOVE